TalkReport

Privacy Policy

Last updated: April 10, 2026

At TalkReport, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Create or complete forms
  • Contact us for support
  • Subscribe to our newsletter

This information may include:

  • Name and email address
  • Company or organisation name
  • Phone number
  • Billing information
  • Any other information you choose to provide

1.2 Form Data

When you use TalkReport to create forms or submit responses, we collect and store the data you enter. This may include text, files, images, signatures, and other content you provide.

1.3 Automatically Collected Information

When you access our platform, we automatically collect certain information, including:

  • Device and browser information
  • IP address and location data
  • Usage patterns and preferences
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative messages, updates, and security alerts
  • Respond to your comments, questions, and support requests
  • Analyse usage patterns to improve user experience
  • Detect, prevent, and address technical issues or fraud
  • Comply with legal obligations

3. AI and Voice Processing

TalkReport uses artificial intelligence to provide conversational form completion and voice transcription features. When you use these features:

  • Your text and voice inputs are processed by our AI systems and third-party AI providers
  • Voice recordings are transcribed to text and may be temporarily stored for processing
  • AI interactions are used to improve form completion accuracy
  • We do not use your data to train general AI models without explicit consent

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • With your team: Information is shared with members of your organisation as permitted by your team settings
  • Service providers: We work with third-party companies to help us operate our platform (hosting, analytics, payment processing)
  • Legal requirements: We may disclose information if required by law or to protect our rights
  • Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication measures
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Form submissions and associated data are retained according to your account settings and applicable regulations.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

9. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

  • Email: privacy@talkreport.app